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AI phone calling for verticals

Over the past year, AI phone calling has leapt from Hayes Valley hackathon project to remarkable market traction. Today, most of this revenue is concentrated in upmarket customer service organizations. This concentration is reflective of the historic implementation demands of…

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Natural Language Generation

Writing this content is a desk worker’s low-skill labor, demanding little skill but lots of time. (The quality of GMail autocomplete, introduced in 2018, illustrates just how repetitive business writing is.) It’s this attractive target that makes Natural Language Generation (“NLG”) products so exciting, because this new technology has finally grokked the patterns interwoven in our prose. NLG products are newly feasible, enabled by linguistic “transformer” models like GPT-3 from OpenAI and Jurassic-1 from AI21 Labs.
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